Surface Support Portal with FAQ

Time is the most valuable asset in any business, and Microsoft helps you save it with the newly streamlined dashboard of the Surface Support Portal. The dashboard gives businesses comprehensive access and control over their device services - from tracking service order history to managing warranty and protection plan status of your Surface devices in one unified view. It is armed with AI-enabled self-help for personalized recommendations and step-by-step guidance. Plus, your information and device services are kept secure with enhanced support and authentication systems preventing unauthorized interactions. The Surface Support Portal provides a new dimension to how businesses can reimagine their tech-support approach. For more information on this new Surface Support Portal and to order the latest Surface AI-enabled devices, contact us today.

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Frequently Asked Questions

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Creating a Tenant

Surface Support Portal with FAQ published by Derive Technologies

Derive Technologies, was founded in 2000 through the combination of two long-standing technology firms dating back as far as 1986; and incorporated as “Derive Technologies” in the beginning of 2001. Derive's team -- all of them already long-time collaborators at the time of the company's official founding -- continue to design and deliver progressive business-technology solutions that meet the challenges of New York Metro Area, national, and global enterprises, with a focus on on-going cost reduction. Starting as a local system integrator, Derive grew to become a value-added enterprise reseller (VAR), and, now, a recognized national and international IT business consultancy.